Privacy policy

Privacy Policy

Last updated: April 24, 2025
Thank you for visiting Winbridge (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website winbridgeca.com (the “Site”).

1. Information We Collect

We collect the following types of personal information to provide you with our products and services:

a. Order Information

When you make a purchase, we collect:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely via Shopify and third-party payment gateways)

Purpose: To process your order, arrange shipping, provide customer service, and send order confirmations or updates.

b. Device & Usage Information

When you browse our Site, we automatically collect:

  • IP address, browser type, and time zone

  • Device type and operating system

  • Pages viewed, referring websites, and on-site actions

Purpose: To ensure our website functions properly, improve user experience, and analyze site traffic.

c. Customer Support

If you contact us for support, we may collect your name, email, and any other information you provide voluntarily.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Improve our products, services, and website performance

  • Send marketing or promotional emails (you can unsubscribe anytime)

  • Detect and prevent fraud or suspicious activity

3. Sharing Your Information

We share your information only with trusted service providers necessary to operate our business:

  • Shopify – our e-commerce platform (read more: Shopify Privacy Policy)

  • Payment Processors – to securely handle your payment

  • Shipping Partners – to deliver your orders

  • Analytics & Advertising Partners – such as Google Analytics and Facebook Ads, to help us understand performance and show relevant ads

We do not sell your personal information.

4. Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve marketing relevance.

You can manage or disable cookies in your browser settings. Note that some features may not work properly if cookies are disabled.

5. Targeted Advertising

We may use your browsing or purchase behavior to display relevant ads through third-party networks (e.g., Facebook, Google).
You can opt out anytime using the following links:

6. Your Rights (CCPA – California Residents)

If you are a California resident, you have the right to:

  • Request details about the personal information we collect

  • Request deletion of your personal data

  • Opt out of having your data shared for targeted advertising

To exercise these rights, please contact us at support@wwinbridge.com.
We will respond to verified requests within 45 days as required by law.

7. Data Retention

We retain your information for as long as necessary to fulfill your order or as required by law. You may request deletion of your information by contacting us.

8. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Data Security

We use secure SSL encryption, Shopify’s certified infrastructure, and payment gateways that comply with PCI-DSS standards to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect new practices or legal requirements. The “Last Updated” date will always indicate the latest version.

11. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us:

📧 Email: support@wwinbridge.com